Payment Policy
Effective Date: January 17, 2025
At GemstoneCrown, we provide secure and flexible payment methods to make your shopping experience convenient. This Payment Policy explains the methods of payment accepted on our website, security measures, and terms related to payment processing.
1. Accepted Payment Methods
We accept a variety of secure payment methods for your convenience. These include:
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Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
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PayPal: You can also choose to pay via PayPal for a fast and secure transaction.
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Bank Transfers: For larger orders, bank transfers are accepted. Please contact us for bank transfer details.
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Other Methods: Depending on your region, we may accept additional payment methods. Please check at checkout for available options.
2. Payment Processing
All payments are processed through secure, encrypted gateways to ensure your information remains protected. Payments will be processed immediately once you confirm your order. Please note that your credit card or PayPal account will be charged at the time of purchase.
If we are unable to process your payment due to insufficient funds, incorrect information, or technical issues, we will notify you promptly to resolve the matter.
3. Currency
All transactions are processed in U.S. dollars (USD). If you are shopping internationally, your credit card company or PayPal may apply currency conversion fees. GemstoneCrown is not responsible for these fees.
4. Sales Tax
Sales tax is applicable for orders shipped within the state of Maryland. The appropriate tax rate will be automatically calculated at checkout based on your shipping address.
5. Security
We take the security of your payment information seriously. GemstoneCrown employs industry-standard encryption protocols, including Secure Socket Layer (SSL) technology, to protect your personal and payment data during transmission.
6. Payment Confirmation
Once your payment is processed, you will receive an order confirmation email containing your payment details. Please keep this confirmation for your records.
7. Payment Disputes
In the event of a payment dispute, please contact our customer service team within 30 days of the transaction. We will assist you in resolving any issues related to billing or payment.
8. Contact Information
If you have any questions about payment processing or need assistance, please feel free to contact us:
- Hotline: (240) 965-7596
- Email: contact@gemstonecrown.com
- Address: 11226 Cherry Hill Rd Beltsville, Maryland (MD), 20783