Shipment Policy

Effective Date: January 17, 2025

At GemstoneCrown, we understand the excitement of receiving your jewelry, and we strive to make the shipping process as smooth and reliable as possible. This Shipment Policy outlines our shipping methods, delivery times, and terms.

1. Shipping Methods

We offer multiple shipping options to accommodate your needs, including:

  • Standard Shipping: Typically arrives within 5-7 business days within the United States.
  • Expedited Shipping: Arrives within 2-3 business days for faster delivery.
  • International Shipping: We ship to many countries. Delivery times vary by location.

Shipping fees are calculated based on your order size, shipping method, and destination.

2. Processing Time

Orders are processed within 1-3 business days of receiving payment confirmation. Custom and personalized items may require additional processing time, which will be communicated at the time of purchase.

3. Tracking Your Order

Once your order has shipped, you will receive an email with tracking information. You can track your shipment through the carrier’s website or by using the tracking number provided.

4. Shipping to Multiple Addresses

Currently, we only allow shipping to one address per order. If you wish to send items to multiple addresses, please place separate orders for each address.

5. International Shipping

We offer international shipping to various countries. Shipping times and fees vary by country, and any customs duties or taxes are the responsibility of the customer. Please check with your local customs office for more details.

6. Shipping Issues

In the event that your order is lost, delayed, or damaged during shipping, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

7. Contact Information

If you have any questions about shipping or need assistance with an order, please don’t hesitate to contact us: